Head of Engineering - Delivery | Global Delivery | Hybrid Working (Hatfield)

About Us

We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery

About the Role

As our Head of Engineering, you'll play a pivotal role in leading diverse technical teams across major international CFC build and retrofit projects. From project engineering and commissioning to IT infrastructure and installation management, you'll drive excellence, lead innovation, and champion development across our delivery function.

You'll act as a mentor and role model for technical teams, support strategic decision-making, and be the voice of Delivery in high-level conversations. Collaborating with senior leaders, product experts, and engineers across the business, you'll ensure successful delivery and foster a culture where collaboration, diversity, and growth thrive.

Key Responsibilities:

• Provide strategic and hands-on technical leadership across all global client delivery projects.
• Mentor, support, and develop multidisciplinary engineering teams with a focus on long-term career growth.
• Champion continuous improvement in the delivery of engineering work, including tools, processes, and team structures.
• Build strong relationships with key stakeholders across Engineering, Product, and Delivery leadership.
• Lead the resolution of complex technical issues through clear, proactive escalation and collaboration.

About you

You're a proven engineering leader who brings together technical expertise and emotional intelligence. You value diversity in teams, lead with empathy, and are passionate about helping others grow. You've led in multiple technical domains-whether that's project engineering, commissioning, infrastructure, or installation-and you thrive in cross-functional, global environments.

You're motivated by purpose and impact, excited about the opportunity to shape strategy, influence at a senior level, and build high-performing teams. If you're looking for a role where your leadership can drive innovation and empower others, we'd love to hear from you.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here's a snapshot of what you can expect:

• Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more - and 30 days a year to work from anywhere in the world.
• Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
• Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.